We work on a referral basis. You can refer yourself by phoning or popping into the office. You can also ask a relative or a professional like your GP or care provider to contact us on your behalf.
Once we have basic information about yourself and the Cared For, one of our trained Support Workers will come and visit you in your home, or arrange a meeting here at our offices, whichever you prefer.
If you are aged 18+, you are legally entitled to a Carers Assessment which identifies your own needs (emotional and physical) as a Carer; we do that Assessment with you.
From that Assessment we work with you drawing up a support plan plan for yourself, which could involve some respite care, information and / or involvement of other agencies.
We are here to listen and in times of crisis provide some practical advise and emotional support.
See our Eden Directory of Services and Carlisle Directory of Services which may be of use to you:
Which Magazine provides BRILLIANT information on a wide range of Carer and Caring issues on their website.
The Councils maintain the most up to date information on support available to Carers. Including;
- Publications with informational support for Carers
- An online directory of services in Cumbria
- Costs of care and support
- Information on breaks and respite
- Advocacy
- The mental capacity act
- And ways to welfare
- more info