Penrith: 01768 890280 Carlisle: 01228 580214

5. About Carer Support Organisations and How to Make a Referral

What services do Carer Support Organisations offer?

Following on from the Carers Assessments, Support Workers can create support plans and carry out regular reviews. This includes Emergency support planning for unforeseen circumstances.

In addition to this Carers are offered many other services including help with finances, such as benefits assessments and reviews, blue badges and council tax reductions.

Depending on the Carers needs, Support Workers can provide information or they can signpost to other organisation such as health, social care and other voluntary organisations.

Carer Support Organisation staff are experienced in listening and giving emotional support to Carers and through fundraising activities they often run subsidised or free day trips, events and activities for Carers of all ages.

Young Carers from the age of 5-18 on a 1-1 basis are supported and after school clubs and holiday activities are delivered. Support is also given in family and multi-agency meetings.

Through Volunteers the Carer Support Organisations are able to offer walking groups, respite sits, a driving service, social hubs and additional IT or back to work assistance.

This list is not exhaustive and each Carer Support Organisation offers a slightly different service provision.:

Young Carers: 1:1 support, after school clubs, trips and activities, signpost to other organisations, support in family and multi-agency meetings
Finances: Benefit reviews, council tax reduction, Blue Badges
Life of their own: Hubs, volunteering, holidays and respite
Information, advice & advocacy: Training, signposting to other organisations, solicitors advice, working with Health & Social Care, provide information on other services
Work: CV help, interview techniques, your rights to flexible working
Peace of mind: Emergency Plan for cared for
Emotional support: Listening, coping strategies, signposting to specialist organisations, advocacy
Respite: Walking groups, day services, paid carers, activities, holidays

Who can and how to refer to Carer Support Organisations?

ANYONE

From professionals, family, friend, neighbour, work colleague and even self-referral.

NOTE - Referrals will only be accepted if consent has been obtained.

Referrals can be made over the phone, via the website or e-mail.

Contact details of each of the Carer Support Organisations can be found below:

Carer Support Cumbria

In Cumbria there are 4 Carer Support Organisations who work together as a consortium called Carer Support Cumbria to support unpaid Carers through Assessments, Support Plans, Health and Wellbeing Support, social activities and associated personalised support services.

Carlisle & Eden

Carer Support Carlisle and Eden have been assisting Carers since 2003. They can support Carers who live within the Carlisle area as well as the towns of Penrith, Appleby, Kirkby Stephen, and all surrounding villages.

Penrith Office:
Address: The Office, Mardale Road, Penrith, CA11 9EH
Telephone: 01768 890280

Carlisle Office:
Address: Moorhouse Courtyard, Warwick–on-Eden, CA4 8PA
Telephone: 01228 580214

South Lakes

Carer Support South Lakes celebrated its 30th anniversary in 2022. They support Carers in the South Lakes including Kendal, Windermere and surrounding villages.

Address: Carer Support South Lakes, Stricklandgate House, 92 Stricklandgate, Kendal, Cumbria, LA9 4PU
Telephone: 01539 815970
Email: admin@carersupportsouthlakes.org

West Cumbria

Carer Support West Cumbria have been supporting Carers since 1992. They cover the whole of West Cumbria incorporating the Cumberland area from Millom to Port Carlisle and out to Threlkeld.

Address: Carer Support West Cumbria, Suite 7F, Lakeland Business Park, Lamplugh Road, Cockermouth, Cumbria, CA13 0QT
Telephone: 01900 821 976
Email: general@westcumbriacarers.co.uk

Furness

Carers Support Furness is based in Barrow-in-Furness in Cumbria and have been supporting Carers within the Furness peninsular. They celebrated 25 years of supporting carers in 2020.

Address: Carer Support Furness, Hindpool Community Centre, Nelson Street, Barrow-in-Furness, Cumbria LA14 1NF
Telephone: 01229 822822
Email: admin@furnesscarers.co.uk

The Office, Mardale Road, Penrith, CA11 9EH Telephone: 01768 890280 Moorhouse Courtyard, Warwick–on-Eden, CA4 8PA Telephone: 01228 580214

When we support a Carer we will hold information. To view our Policy Statement about what data we collect & how it is stored please read our Privacy Policy. For information on how we collect personal information about you, how we use it and how you can interact with us about it please read our Data Protection Notice.

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